Shipping Policy

Europe & International Shipping

At Funiki, we commit ourselves to delivering your orders as efficiently and smoothly as possible! For all deliveries within the EU, we use DPD Home. DPD Home is specifically designed for shipping parcels directly to consumers in Europe. For international orders (outside the EU), we use our trusted shipping partner PostNL. 

How Can I Track My Order?

After we dispatch your order, we will send you a tracking number via e-mail. You can use this tracking number to monitor your parcel's journey through the DPD or PostNL tracking system. You can track your parcel in real-time, from dispatch to delivery, providing peace of mind and allowing you to monitor its progress at every step.

Customs Tariffs

Due to our convenient location in Europe, all orders within the European Union (EU) are free from customs tariffs/taxes.

Important Note: Please note that Funiki is not responsible for any customs duties, taxes, or tariffs that may apply to international orders outside the EU. 

 

Information About Delivery 

DPD Home (European Union)

• Predict Service: You will receive a notification the day before your parcel is due to arrive. This notification will provide you with the expected delivery date and an option to reschedule if necessary.
  
  
• One-Hour Delivery Window: On the day of delivery, you will receive a second notification with a precise one-hour time slot for when you can expect your parcel. This allows you to plan your day accordingly and ensures you don’t have to wait around all day for your delivery.
  
  
• Delivery Attempt and Pickup: There is one delivery attempt. If you are not home and the parcel cannot be delivered to a neighbour, it will be redirected to the nearest DPD Pickup parcel shop. You can then collect your parcel at a time that is convenient for you.
   
• Missed Deliveries: If you miss the delivery and the parcel is taken to a Pickup parcel shop, you will receive a notification with the address and collection instructions. You must collect your parcel within the timeframe specified by DPD.

Post NL (Outside European Union)

• Reliable tracked global shipping: Customers can track their packages using the PostNL tracking tool, which provides updates from dispatch to final delivery.
  
  
• Local Customs Clearance (not for EU-countries): Once in the destination country, the package goes through customs. Any applicable duties or taxes must be paid before delivery.
  
  
• Local Delivery: PostNL’s local partner (e.g., the national postal service in the destination country) completes the final mile delivery to the recipient's address.
  
  
• Missed Deliveries: If you miss the delivery, you will receive an e-mail with collection instructions.

  

Shipping Fees Per Country (Updated!)

European Union

Country	Shipping (€)
The Netherlands	€5.74
Belgium	€7.04
Luxembourg	€9.33
Bulgaria	€14.28
Denmark	€11.06
Germany	€7.19
Estonia	€12.54
Finland	€18.02
France	€10.75
Greece	€23.84
Ireland	€9.44
Hungary, Croatia, Slovakia	€10.94
Italy	€10.70
Latvia	€13.49
Lithuania	€10.46
Austria	€10.21
Poland, Czech Republic	€10.90
Portugal, Spain	€10.58
Romania	€17.71
Slovenia	€10.92
Sweden	€13.24

The following European countries are not part of the European Union (EU), and customs duties, taxes, or tariffs may apply.

United Kingdom	Shipping (€)
0 ~ 2 kg	€13,50
2 ~ 5 kg	€26,50
5 ~ 10 kg	Calculated at check-out
10 ~ 20 kg	Calculated at check-out
Bosnia and Herzegovina	Shipping (€)
0 ~ 2 kg	€21
2 ~  5 kg	€30
5 ~ 10 kg	Calculated at check-out
10 ~ 20 kg	Calculated at check-out
Iceland	Shipping (€)
0 ~ 2 kg	€16
2 ~  5 kg	€30
5 ~ 10 kg	Calculated at check-out
10 ~ 20 kg	Calculated at check-out
Liechtenstein	Shipping (€)
0 ~ 2 kg	Calculated at check-out
2 ~ 5 kg	Calculated at check-out
5 ~ 10 kg	Calculated at check-out
10 ~ 20 kg	Calculated at check-out
Monaco	Shipping (€)
0 ~ 2 kg	Calculated at check-out
2 ~ 5 kg	Calculated at check-out
5 ~ 10 kg	Calculated at check-out
10 ~ 20 kg	Calculated at check-out
Norway
0 ~ 2 kg	Calculated at check-out
2 ~ 5 kg	Calculated at check-out
5 ~ 10 kg	Calculated at check-out
10 ~ 20 kg	Calculated at check-out
Serbia
0 ~ 2 kg	€21
2 ~ 5 kg	€30
5 ~ 10 kg	Calculated at check-out
10 ~ 20 kg	Calculated at check-out

Global/Worldwide