Pre-orders
What are pre-orders and how do they work?
When are pre-ordered items shipped to customers?
Please check the individual product page for the estimated shipping and delivery schedule. All the pre-order information is displayed at the top of the product page:
How will I be notified when my pre-order ships?
After we dispatch your order, we will send you a tracking number via e-mail. You can use this tracking number to monitor your parcel's journey through the DPD or PostNL tracking system.
Why hasn’t my order shipped after the delivery date?
Shipping dates are estimates. Funiki imports official K-Pop albums, BL merchandise, and more from Thailand, Japan, China, and Korea. Shipping schedules may sometimes change or be delayed due to import processes or busy periods, such as work schedules or concert seasons.
How will I be notified when my pre-order is delayed?
We’ll keep you updated on any changes via our socials and appreciate your understanding. 
What happens when my order contains multiple pre-orders with different release dates?
When you place an order containing multiple pre-orders with different release dates, the entire order will be on hold until all items are available and we can dispatch them all at once. If you want to avoid this, we recommend placing separate orders!
What happens when my order contains pre-orders ánd in-stock items?
When you place an order containing pre-orders ánd in-stock items, the entire order will be on hold until all items are available and we can dispatch them all at once. If you want to avoid this, we recommend placing separate orders!
